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BonsaiBandit

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Cox Security Suite Activation

I am trying to activate my Cox Security Suite and continue to get this error message.

We were unable to activate your Cox Security Suite service at this time.

Why???

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B

Becky

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4.3K Messages

Hi BonsaiBandit,

When trying to activate Cox Security Suite, are you signed in with your Primary Cox Username?

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L

LRJ

New Contributor

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4 Messages

I have also been unable to activate the Security Suite, a year ago I was told it was because I have Edge on my computer and it was new, but I'm still unable to get something I am paying for.  My computer meets all of the technical requirements.  I sign in on my primary username.  I follow all the directions.

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G

GregP1

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Moderator

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405 Messages

Hi BonsaiBandit and LRJ,

Please Email us at Cox.help@cox.com your account info including the following:
Name
Full Street address
Last 4 of ssn
and cox username you are logging in with to activate the Security suite

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