Cox_Residential's profile

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Cox Residential and IIS

Greetings. I am running a Windows Server 2008 box with IIS for my Web Server, although Cox is blocking Port 80 so I can't resolve the domain name I just bought. After talking to tech support about getting the port lifted for use and the reply being, and I quote, "Nope." I am just about out of options. When I asked for alternatives the technician told me "I don't know you can try Cox Business and see what they do." After reviewing the Cox Business plans that are available it looks like even the cheapest plan will run me about $20 more a month than what I have now, and the 5MB down 1MB up is sad to say the least. Any suggestions would be appreciated!

Former Moderator

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Running of servers on residential service is prohibited as per the terms of service at http://www.cox.com/policy so the business account would be the official solution to what you're trying to do.  Keep in mind that you would also get a static IP address along with higher priority SLA in the event of service failure.

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Thanks for the swift reply, Chris.

While I understand the potential implications of blocking/unblocking port 80 from a security standpoint, I just don't feel that simply buying my way into another account category is sufficient  justification for the additional cost and difference in service that would be associated. I'd like to touch on the link you posted, http://www.cox.com/policy if I might.

5. Servers. You may not operate, or allow others to operate, servers of any type or any other device, equipment, and/or software providing server-like functionality in connection with the Service, unless expressly authorized by Cox.

Be it a long shot, how would I go about acquiring express authorization for such a change - if even possible?

If I'm beating a dead horse here, let me know. I just figure it's important to give my due diligence before I contemplate looking for another service provider. While I've always enjoyed your service, the port block presents difficulty I'd like to circumvent if possible. Thanks!

Former Moderator

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7.1K Messages

That language is natuarlly included should a situation arise at some future point that is not consistent with the intention of the rule.  However for security and network resource management reasons we continue to enforce this restriction on residential accounts.

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