efparri's profile

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Cox on Demand Not Working

At  first I was trying to watch NBC's Allegiance. I thought that there was just a problem with that program. I now find that none of the selections will play. The time advances but there are no video and audio. Even the Cox help programs will not play. I have restarted the set top box to no avail. 

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All the Allegiance episodes are at nbc.com/allegiance. Full episodes free to watch. When they cancelled it, they put the remaining episodes online. Love that show.

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efparri: "At  first I was trying to watch NBC's Allegiance. I thought that there was just a problem with that program. I now find that none of the selections will play. The time advances but there are no video and audio. Even the Cox help programs will not play. I have restarted the set top box to no avail."

The fact that the time advances but there is no audio/video tells me that the program is playing, but the A/V is not making it to the TV. Are you using HDMI from the STB to the TV? If so, try component or plain ol' RF to RF. Methinks your A/V will magically reappear, indicating some sort of HDMI problem.