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New Contributor
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Cox mini box problem
Ever since I changed to an HDTV in one of my bedrooms, the picture is very bright, pinkish, and no volume when I put the tv on. I have to reboot the mini box EVERY time I put the tv on to get a clear picture and sound.
I thought the mini box was the problem, so I replaced it today and it does the very same thing. EVERY time I put the tv on it is very bright, pinkish, and no sound. Again, I have to reboot the mini box and it comes back clear and with sound. What is the problem?
NicholeC
Moderator
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What is the make/model of the TV? In many instances, the TV Firmware needs to be updated. I recommend giving the manufacture a call to see if they have an update available.
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DCC
New Contributor
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It's a Vizeo.
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David_Chenoweth
New Contributor
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Cox Communications took the opportunity to victimize me with the "Cox Communications Mini Box Scam" today. Although I have never used more than 23% of the storage in the COX HD-DVR, the hard drive failed anyway. So, I thought I would save everyone some time and drive to the Cox "Solutions Store" and swap the bad HD-DVR for a working HD-DVR. The 'Solutions Store' CSR flatly declared that the Mini Box was required if I wanted to watch TV. He stated this three times in patterned responses to my objections over having to use both a Mini Box and a HD-DVR to watch TV on my one television. He then refused to exchange the HD-DVR unless I also accepted possession of a new all digital Mini Box. He then attempted to refuse to do business with me at all. I would not allow the CSR to close the business disagreement by refusing to do business and allowed him to finish the scenario of his sales presentation. He sweetened the bait and switch by silently exchanging the HD-DVR with a Cox Record 6 HD-DVR therefore silently increasing my monthly bill by $8.00. I will not debate the facts of this true story. You are welcome to draw your own conclusions, (no pun intended).....d
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