Cox Has got to be bent

For over 6 months I've been trying to get my internet fixed .Called in numerous times about it dropping connection. I replaced every cable in the house replaced the splitters. Even ordered a new modem. Called in to see if a tech could come out and check the drop to the house.One never showed up . But yet these turds want to charge me full price every month for 1/ 20th of the service. I don't think so . Do you think if I sold a half assed product I could make someone pay for it .NO WAY. 

I do not understand why it is so hard to do something as simple as fix an internet connection .

And no I'm not paying another red cent until it's fixed. Do not call me again unless it's to tell me it's fixed . nuff said