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Anonymous7
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New Contributor
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Cox Basic Cable
I am asking this on behalf of my grandmother, who current uses cox basic cable. Her bill just went up to $90 a month, for BASIC cable and she is only getting roughly 20 channels give or take. What exactly is going on at Cox? This is not okay.
ReneeG
Former Moderator
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We'd be happy to investigate this issue and address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please reach out to our team via email cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN or four digit Cox PIN, and your issue.
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