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New Contributor
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contour service down in irvine,ca?
Hi, My contour box is not turning on and has been offline for over an hour. I tried unplugging the box to reboot and now the cable box will not turn on.
Health_Edge
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Valued Contributor III
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That doesn't sound like a outage. Thats either the box has no electricity or it's broken. Do you you have it connected direct into a electrical socket?
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jgone
New Contributor
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yes the box is connected to an outlet. I did a reboot by unplugging it for 10 seconds. Still nothing.
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Health_Edge
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Valued Contributor III
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The box doesn't need Cox service to power on. If the power light isn't coming on then I suggest a technician to take a look at the box.
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Domino
Valued Contributor III
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[Good luck with this thread H.E. I'm steering clear of it! ]
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cirej2000
New Contributor
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There is/was an outage here in Orange County, started yesterday...looks like it's still going on. But since it's really tricky finding any sort of status page with Cox, I'm not 100% sure whether the outage is still ongoing.
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MichaelJ
Moderator
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