Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Contour Channel Guide Not Helpful For a Certain Adult Channel
I'm in Fairfax. I have 2 boxes, one Passport, one Contour. I subscribe to the monthly PB channel.
The Passport box Channel Guide lists the shows on this channel, just like any other channel. I am able to record these shows, just like any other channel.
The Contour box Channel Guide does not list the shows. It simply has 2 hour blocks, each one listed as PB - Adult Programming.
This has been the case since I got the Contour box several years ago. I was hoping it would be fixed, but it has not been. Eventually, the Passport box will die, and I don't know if I can still get one. It seems stupid to have to do so just to be able to see show listings for one channel.
Are there any plans to make this right on Contour?
Dina
Contributor III
•
I understand your frustration with this change in the guide for the new boxes. Due to the nature of the programing content and some of the titles of the programming we have received quite a bit of feedback asking that this not be displayed. There don't appear to be any plans to change this to reflect the name of the programs in the new Contour guide moving forward but we will be happy to share your feedback. In the meantime, you can view their line-up directly on their website.
0
0
jcz1
New Contributor
•
Wow, political correctness is the reason to not display program names? That's very sad.
Other options would be to change the names when needed (many don't need changing, such as Money Talks), or display names only if subscribed to the channel, or tie this into the Parental Control functionality.
The point of a DVR is to record programs. This is completely non-functional under the current setup.
There are other adult channels that are pay-per-view, again with no program names. How do you expect to sell these programs without a name? Do you expect customers to go to each different channel's website (if they even exist)?
If I cannot replace my Passport box with another Passport box, when the current one dies, it appears that I will have to switch providers.
0
0