Tickwood's profile

New Contributor

 • 

2 Messages

Closed

Contour changes power on channel to 35

I can set the contour box to power on to a specific channel. that setting will hold for a few days but then it changes to channel 35. A channel I seldom, if ever, watch

Valued Contributor III

 • 

2.8K Messages

WHICH "CONTOUR BOX?" Grrr...don't people realize that there's a half dozen or so STBs that run Contour?

 

New Contributor

 • 

2 Messages

Sorry it is a Cisco 9865HDC

Valued Contributor III

 • 

2.8K Messages

Tickwood said:

Sorry it is a Cisco 9865HDC

 
Odd. What is on channel 35? What channel/program do you set it for? Do you have multiple users?
 

Moderator

 • 

4.3K Messages

 Hi Tickwood,

Do you have a specific user profile set up on this receiver? The Users function lets each member of the household set up a personal profile that includes his or her Favorite Channels, preferred Guide View, preferred Keyboard, saved searches, and personalized recommendations. You might try setting up a new user profile and saving your power-on channel within the profile.

Add New User
To add users, begin at the Settings Menu:

  1. Press the RIGHT arrow or SELECT button to move to the Users Menu in the center card.
  2. Use the DOWN arrow to highlight Add New User and press SELECT. This will reveal an On-screen keyboard.
  3. Use the keyboard to enter a username. It can be any combination of letters or numbers up to eight characters long. Press B to Continue.
  4. Use the arrow keys to highlight a picture. Press SELECT to confirm. The only change in the screen will be the appearance of a black dot next to the image you selected.
  5. Press B to Add User. You will automatically return to the Users Menu in the center card. Use LEFT arrow to return to the Settings Menu or press EXIT to return to live television.


You can get more information about user profiles and preferences in the Contour User Guide found at http://bit.ly/Contour_UserGuide. Please let us know if this helps! 

Valued Contributor III

 • 

2.8K Messages

Becky said:


You can get more information about user profiles and preferences in the Contour User Guide found at http://bit.ly/Contour_UserGuide. Please let us know if this helps! 

Odd that this link takes you to the TRIO Guide manual.