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6palms

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contour 6 dvr wont boot

we had a power cut last night and after power came back on the DVR began to boot, however it gets stuck at a cisco screen saying launching initial application, the front of the box says app.  Any tips?

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Domino

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If after you unplug the DVR for 1-2 minutes, and then plugging it back in and leaving it alone for 15-30 minutes, if it doesn't return to normal operation, try calling Cox and having them reset it. If that fails, it's toast. Exchange it for a new one.

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Domino

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TiffanyR said:
Hello 6palms, 

I see that we have a tech going out to instigate today. Please let us know how the service call goes. 

Note to Tiffany: Was the use of "instigate" instead of "investigate" purposeful or Freudian?

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EdwardH

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@Domino I think we can chalk that up to a Freudian Spell check slip. Thanks for the catch though.
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