Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Contour 2 and home network
Recently moved and trying to use contour 2 app on a iPad mini It says I am not on my home network but network is working correctly. Did try to reinstall app with no change.
DerrickW
Valued Contributor
•
We can verify that you're using your home IP address; on your iPad mini open up Safari and go to whatismyip.com and provide us with that information. We will also need the name, address, and Primary username on the account so we can troubleshoot this issue for you. Email us at cox.help@cox.com, we'll investigate this for you.
0
0