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New Contributor
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Constantly garbled
Recorded shows as well as live TV are constantly garbled. Not always, but a great deal. Picture and sound.
Is it the DVR Cox gave us, or...........?
Domino
Valued Contributor III
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I am unfamiliar with the characteristics of a "garbled" signal. Care to be more descriptive? Or are you 1&D?
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qwertyuiop
New Contributor
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What do you mean 1&D.
Garbled:
mix up, muddle, jumble, confuse, obscure, distort, scramble
The picture and audio stutters, there is tiling, the audio sputters and skips.
Here is a video on youtube of how the picture appears:
http://www.youtube.com/watch?v=1NJ5PB_xjLU
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qwertyuiop
New Contributor
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WELL A COX TECHNICIAN CAME OUT YESTERDAY, CHECKED EVERYTHING, REPLACED DVR, AND NOW THE PICTURE IS STILL GARBLED.
WTF COX!!
SERIOUSLY.
NOT HAPPY.
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Allan
Moderator
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Hello qwertyuiop,
That does not sound good at all and I want to assist you. Please send us an email with your full address and cox pin to cox.help@cox.com so we can research and help resolve this ongoing video issue for you.
Thanks,
Allan - Cox Support Forums Moderator
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