Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Constant lag spikes?
Just switched to Cox internet less than a month ago and since we switched I have been getting lag spikes not only in games but on the internet in general. We have had our modem replaced to see if that would fix the issues but it hasn't. I am using the ubee dvw326 modem/router, I have tried changing the settings on the cable modem but nothing has changed, is there any fix to this?
DerrickW
Valued Contributor
•
We can help you correct the speed issues that you're running into, we'll need to do some investigating. We can check for visible signal issues on our end, do you have any splitters connected? Does this happen with both wired and wireless connection? Please send an email to cox.help@cox.com with the name and address listed on the account, we'll get to the bottom of this.
0
0