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New Contributor
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Connect app not working
I downloaded the cox connect app last night and i can't get it to work. It keeps saying "must connect to home network" any suggestions?
ChrisL
Former Moderator
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To clarify for starters, it requires that you be connected to your home wireless network in order to work. Is this the case when you have the problem?
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Jen2713
New Contributor
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I am connected to my home wireless network when I get this error message.
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ChrisL
Former Moderator
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It may be necessary to speak to our technical support team to troubleshoot further and determine why it doens't think you're on your home network.
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