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confuse bill
I called up my payee to see if they paid my cox bill and she said yes, but when I check my acct its still there. I don't want my acct or my service disconnected and I don't knw what to do. My payee did this is last time and now she told me its paid.
Becky
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Moderator
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How are you checking your account balance? You can check your balance online by logging into cox.com with your Primary Cox User ID. Once signed in, go to the View/Pay Bill menu and click on "View My Recent Activity" to see when the last payment was made.
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