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Compatibility

When will Cox email be compatible with Windows 8?  I have had to download and use a program from Thunderbird for my email since buying a computer that runs Windows 8. I have been told that Cox has been working on this issue since late 2012 and can't believe that they dropped the ball on such a huge issue.  I have rare problems with Thunderbird, but would like to use the programs I'm accustomed to using, mainly Windows Live Mail, which I used for years with Windows 7 with no trouble at all. It is my understanding that it won't work with Outlook or Outlook Express either.

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We brought IMAP service to the residential side on June 25, so the stock Windows 8 mail app can use our server with no trouble. Our article on email server names was updated on that date. If you prefer to continue using Thunderbird (which I personally like better than most Microsoft mail apps except Outlook 2003, unfortunately for work we have to use Outlook 2010 ) then you can find the specific custom settings here.

Please let us know if you have any other questions!