Cloud Drive

Called Cloud Drive support on Friday, after talking to the gentleman I was given a ticket number and told it has to go through 2 tier then 3 rd tier support. Today (Tuesday) I call back since I hadn't heard anything from them and the problem hasn't been taken care of and I'm told they only have one person that works on the database and if he get sick or dies no one else can to anything. What a wat to un a business.

Charles