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New Contributor
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Closed Captions Fluorescent Green and Royal Blue
Unfortunately, my hearing isn't what it used to be and I had started to use closed captions a little over a year ago so I do not have to turn the volume way up. This is not wonderful, but I live with it. However, the last couple of days the closed captioning has been dark letters on fluorescent green background on a bright royal blue bar. It is VERY distracting and bothers my eyes. I tried switching it off, but some actors seem to slur a bit when speaking, or speak so fast, it is hard to hear even with the volume way up.Is there any way I can at least reset the color or style of the closed captioning? I may have to give up TV is this keeps up as is.
When movies on disc are close captioned, the words are white or light and there is no bar. I might understand the bar if it is needed for live shows. But for weekly series, it would be nice to really be able to see more screen and less bar. Since the boomers are the age group beginning to need hearing help, it would be really nice if someone would come up with a better way for closed captions. This is not just for old people in homes. I still work, go out, and have a life....I just listened to too much rock at too high of a volume. Any way to help us? I can't be the only one! Thank you
StephanieA
Former Moderator
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Only our Contour guide has the capabilities of manipulating the closed caption lettering. You can change the way your Closed Caption displays in your Settings options. I'm not sure what you are truly looking for but you can play around with the settings until you find the look you want. You can start by hitting the Cox button in the middle of your remote and choosing Setting, Guide Options, and then Closed Captioning.
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psanita
New Contributor
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Thank you, Stephanie A. Unfortunately, I will not be affording a contour in this lifetime. I was able to change the text back to white onto a translucent black background and this is better than it used to be. I do wish I could make the text "bold" so it would be a bit easier to read. But I fixed whatever happened to make it go fluorescent green on blue...which was so annoying. Thank you for the settings information...my remote does not have a cox button, but I got to the settings and was able to play with closed captioning under the Language section of the More Settings option.
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