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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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They don’t care
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Sound on KAFY channel 13 is erratic
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Bill increase
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Wrong language on HBO channels
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Spectrum News
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Wifi 7
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Frequent Outages
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Outages
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Variety pack
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bodarb
New Contributor
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***[edited by moderator]***
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DustinP
Moderator
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We appreciate the opportunity to offer assistance, but we had to edit your post for your privacy. It is possible there could have been an outage at one point causing the loss in picture, but if these channels are still missing or giving you an error message, then we will need to troubleshoot further. If not resolved after troubleshooting, we can follow-up with a field service appointment.
Is there a splitter attached to the coax between the wall and the receiver with the missing channels, or is it a direct line from the wall to the receiver?
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