longhair's profile

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channels not working

channels from 140 to 200 or so do not work for most of the day.  i tried unpluging the box and sometimes it works but not all the time.  do i need a new box mine is from 2006 or 2007.

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Hi longhair,

I apologize for the experience and would love the opportunity investigate your concern. Please email me at cox.help@cox.com, include your name and address, so we can take a closer look.