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New Contributor
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Cannot access My Account on Cox.com using Windows 7
Hello,
I cannot access my account on cox.com using IE 9 or Google Chrome, therefore, I believe it is most likely related to Windows 7 settings.
I enter my username and password, however, the login page is just refreshed without logging in....
I can login successfully using Safari on my Mac.
I am considering downloading Safari on my Windows 7 laptop.
Any other ideas?
DerrickW
Valued Contributor
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Hi pryor14,
That's odd that it would work on the Mac and not the Windows computer. I would recommend downloading Safari (great idea!) in Windows 7 and also I would recommend trying Mozilla Firefox as well. Have you cleared cache and reset to default browser settings for Chrome and IE 9? That corrects this issue as well.
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