What are you connecting with? Are you atleast getting a IP? I can give specifics on how to find out once I know what your connecting with (Windows, iOS, OSX, Android, etc). Also you posted this in another thread:
"Even purchased a new DOCSIS 3.0 modem when they said that was the problem (didn't help)."
Do you have service at that location? Do you have a modem/router/gateway?
Health_Edge
Valued Contributor III
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4.2K Messages
11 years ago
What network are you trying to connect to? Available Cox Wifi and Cable Wifi can be found at cox.com/hotspots
Also, on some browsers you have to type in a new webpage in the address bar sometimes to trigger the redirect to the log in screen.
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danstratton
New Contributor
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3 Messages
11 years ago
Both CableWiFi and CoxWiFi, and I've tried typing in the browser. Nothing works for me. Spent and Hour and a half on the phone again today.
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Health_Edge
Valued Contributor III
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4.2K Messages
11 years ago
What are you connecting with? Are you atleast getting a IP? I can give specifics on how to find out once I know what your connecting with (Windows, iOS, OSX, Android, etc). Also you posted this in another thread:
"Even purchased a new DOCSIS 3.0 modem when they said that was the problem (didn't help)."
Do you have service at that location? Do you have a modem/router/gateway?
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