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New Contributor
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CABLE FROZEN?
My cable seems to have frozen. Every channel, on every tv is stuck on a different image and is not changing at all. Is this an issue in the area? Or is something wrong with my cable specifically?
Also I am unable to reach anyone via phone, the recording states there is a high call volume and hangs up on me... I'm also unable to reach anyone via your chat link. I am very frustrated and would greatly appreciate a response from someone quickly.
vegasbobcat
New Contributor
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I am having the same problems and on the chat link, I have been stuck on 24 in the queue for more than 20 minutes. . .this is the first time that I have had the phone helpline hang up on me. . .you would think that they would want to send out an alert when they are having problems, it would make it easier than having upset subscribers.
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Becky
+2 more
Moderator
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I'm so sorry for the frustration this outage has caused! Many folks have reported their cable is working at this time. Are all of your channels working this morning?
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