Laura_C's profile

New Contributor

 • 

1 Message

Closed

cable box not turning on

I just rearranged my living room. After plugging all my cables back in on my TV, Cable box, and Cable modem, the cable box is not turning on. I checked to make sure all the cables and wires are all in the right place. I checked to make sure the outlet I plugged it into is working and it is. My wifi is working no problem but the cable box looks like it's not getting any power. There is no time displaying on the cable box.  Any suggestions? 

Valued Contributor III

 • 

4.2K Messages

I would double check the power cord. Make sure its the correct one and pushed in all the way in the back. Also make sure your pressing the power button on the box. If that fails then the box itself must have gotten damaged somehow and you would need to swap the box, either by technician or at a store.

Valued Contributor III

 • 

2.8K Messages

Laura, after you re-connected AC power, did you give the box time to boot up?

 

Related Content

  • Closed

    1

    0

  • Closed

    1

    0

  • Closed

    1

    0

  • Closed

    3

    0

  • Closed

    1

    0

Recent Discussions

View More

Loading...