BTW: Thanks for the recent improvements

I, for one, am grateful that Contour now has a menu function to turn off those **** aggravating animations! ["Whooshing" menus, scrolling text, etc.]  Danke!

@Rootman…What is your area?... Just wondering how close this update is getting to south east Virginia.

Here in the Hampton Roads area of Virginia we're still waiting for the fiasco called "OnDemand" to be updated. I wouldn't hold my breath Don318.

Rhode Island still has not gotten the new contour software.  

Thx for the feature list, Stephanie.

What about any system stability improvements especially for those with whole-home DVR networks? I can live without every single feature you listed but it's the freezing, blank screens, need to reboot boxes frequently that is making want to drop this service and consider Verizon FiOS.

It looks like Rhode Island got the update around 3:30am last night, Tuesday 16 December.

Now I will thoroughly test the whole-home DVR features....

ATPTourFan said:

Thx for the feature list, Stephanie.

What about any system stability improvements especially for those with whole-home DVR networks? I can live without every single feature you listed but it's the freezing, blank screens, need to reboot boxes frequently that is making want to drop this service and consider Verizon FiOS.

Those were just the feature enhancements in the Upgrade. There were also many fixes to known issues included. We're not given a complete list of the fixes at this time. 

Stephanie,

You may have seen my post earlier where I reported having the same sluggish behavior from my record 6 box even after the software push this week. 

I called tech support which confirmed my issues were still under investigation by the development team. So very disappointing. 

Signals are all ideal  with my simple whole home dvr setup.

i was told I could change to legacy DVR service and have two  non-contour DVRs rather than Contour and a client box.

What is "Stops trick play banner from displaying during an instant replay"?

How do you get to "User Settings Options"?

I am thrilled with the ability to delete the entire folder - that was an annoyance to not be able to do that.

My top priority would be for the eSATA port to be enabled.  Whoever comes out with the 6-channel DVR that has eSATA support first is probably going to get my TV business for the forseeable future.

Hi Tiffany,

I haven't decided to downgrade back to the legacy non-Contour enabled DVRs, as this would be very disruptive to my family. Cox doesn't seem to understand that it's not so simple to just "replace the box" since customers cannot keep their recordings.

I KNOW I won't have any problems with the older DVRs. I used them for a decade and they just worked.

It is more likely that I would first discontinue the whole-home DVR network and try to use Contour enabled DVR as a stand-alone unit. Many here seem to have better experience when the home DVR network is not in play.

Cox has no answers to fix the whole-home Contour network issues I have, despite my set-up is as basic as it comes (one DVR and one client box connected by a brand new Cox installed coax line) and ideal signal fidelity in all respects. Yet I still struggle with poor performance and broken promises about core TV watching features that matter.

Oscar Nelsen said:
When watching a recorded program from the DVR, the STOP button now calls up a menu (A B C). I can live with that, but when I press the stop button I expect the playback to stop immediately, not until after I have selected another function. If that cannot be done without removing the stop & delete, stop & save, whatever the 3rd option is, I would prefer to go back to the previous version where stop means stop.

Simply press "PAUSE" before you press stop. Then you can "A" (save) or "B" (delete) without making a rushed decision.