How did you try to block them? Online? Star code? If so, which?

I blocked them using the telephone. Following the instructions from the recording. When I call the number for set up, it tells me that I have two numbers blocked.

yes. I can make calls from the phone.

Which star code did you use exactly?

Brian
Cox Support Forum Moderator

i followed the instructions below. It was a few months ago, so I can't tell you from memory. Should I turn off the service and test the line?

Use Selective Call Acceptance

The Cox Digital Telephone feature, Selective Call Acceptance, let's you decide which calls you will accept. To use this service, follow these steps:

1. Lift the handset and listen for the dial tone.
2. Press *64. On a rotary phone, dial 1164.
3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many, if any, numbers are currently stored in your acceptance list.
4. Follow the voice instructions.
5. Press 3 to turn the feature on or off, in the event you want to accept all calls again,not just those in the selected list.

To add the last caller to your acceptance list:

Press #01#. On a rotary phone, dial 1201.
 

To hear the phone numbers on your list:

1. Press 1.
2. After the list is read, voice instructions will follow.

To add a number to your list:

1. Press #. On a rotary phone, dial 12.
2. Follow the voice instructions.

Never mind ... Just needed to enter *60 again, and it turned "call screen service" back on. #01# will block the last number that called you.

Thank you for this service. ever since moving into our new home, we have been getting up to a dozen phone solicitations each day. This gives us an option to "strike back". 

Programmer said:

Thank you for this service. ever since moving into our new home, we have been getting up to a dozen phone solicitations each day. This gives us an option to "strike back". 

For 30 numbers, that's it. At a dozen a day, you will quickly run out of capabilities.

After reading the instructions on cox.net to selectively block calls, I tried it. The last number that called us was 480-745-7347. So, I clicked "speaker", and when I got the dial tone, I entered *60. I was prompted for the number, and I entered the above number. So far so good. I hung up and pulled up a couple more numbers, clicked speaker, and entered *60 again. This time I received a message that "Your call screen service is now off". 

What am I doing wrong. How do I get the "call screen service" turned back on?