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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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URC-8820-MOTO remote doesn't control DVR
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Connection Issues After Isaias
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Constant drops and outage
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DVR recordings keep stopping
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Still missing most channels
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Payment
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Lack of hotspot setting
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AllenP
+4 more
Valued Contributor
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Are you sure the e-mail doesn't contain an attachment like a pdf file containing your label? Sounds like Cox's spam blocker thought the e-mail was spam and moved it to the trash. You can change how Cox handles perceived spam using webmail/settings/spamblocker. If there is no attachment to the "deleted" e-mail, about all you can do is contact Sears and ask for them to resend it.
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