ramays's profile

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Monday, April 11th, 2016 4:16 PM

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Blank Email

I was sent a return label link for a UPS return by Sears Parts Direct. The email was routed to my trash folder and after I found it and opened it, the email is blank. What can I do to get my return label?

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1.7K Messages

9 years ago

Are you sure the e-mail doesn't contain an attachment like a pdf file containing your label?  Sounds like Cox's spam blocker thought the e-mail was spam and moved it to the trash.  You can change how Cox handles perceived spam using webmail/settings/spamblocker.  If there is no attachment to the "deleted" e-mail, about all you can do is contact Sears and ask for them to resend it.

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