Guitarplayer48's profile

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Bill amount

last month my total bill was $187.86 now this month's bill is $199.06. Why is it that my bill changes every month. This month it is $11.20 more. I am on fixed income and on a budget. I can't keep adjusting my budget more and more each month because of the increase of the cost of my bill that raises continually each month. I've had to cut service to accommodate my budget for my monthly service and it seems cutting service doesn't do any good because my bill keeps increasing up to if not past the amount for the cut in service. If my bill isn't adjusted for my monthly budget for service, I will have to consider cancelling all service with Cox. This on going rise in my monthly bill month after month will cause me to cancel. If you can help in any way it would be much appreciated, if not, I will have to cancel all service. Thanks, please let me know. Ed & Linda Kerns

Contributor III

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625 Messages

You're better off actually calling Cox. This forum is for peers to discuss technical related issues.

Former Moderator

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7.1K Messages

@Guidarplayer48

Indeed as @chris_21 says, this is something that is best discussed  in private for your own safety and security.  You can also email us at cox.help@cox.com if you prefer.

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