7zark7's profile

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BBC America HD disappeared from guide

As of this morning channel 1341 (BBCAM HD) is no longer showing in the guide. It was there last night - I have performed a reset of the cable box and nothing has changed. The standard definition channel 341 is working as usual. I am in the Macon GA area. When I manually input channel 1341 into the remote I just get ????. Has COX removed BBCAM HD from its lineup?

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789 Messages

Hi 7zark7,

We'd be happy to investigate this issue and address your concerns; however, we will need some additional information in order to do so. Please email our team at cox.help@cox.com. Be sure to include your name, complete service address, and the issue you’re experiencing.