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New Contributor
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Advertisement on private email page
I have noticed that recently Cox has added advertisement on my email page. When I log into my private email page with my username and password I would like to not be distracted with advertisements. I feel like that area is my own private domain. Is there an option for Cox customers to not receive advertisements in their private email area? Thank you.
mm
New Contributor
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Thank you for posting this. I'm glad I'm not the only one who is incredibly po'd that I have to be subjected to spam when I'm checking my private email. Because, as if webmail wasn't already slow enough, they had to add video to it.
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ChrisL
Former Moderator
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The change was made to make the webmail system more consistent in appearance with the rest of our site. At this time there is no way to disable the advertisements.
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Tom2001
+4 more
Contributor
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With all the money we pay for Internet, we now have to put up with even a slower email service with the new Advertisements that COX has on our INBOX. GEEEZZZ!
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Snoopy_Mutt
New Contributor
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If you don't already use Mozilla Firefox as your browser, try it. Use its add-ons like Ad Block Plus, No-Script, and Ghostery. You'll find a whole new load of junk has just magically disappeared. I don't get any ads on my old timey Cox classic webmail. Of course, I can't see any pictures in, or attached to the emails (sent OR received), but I think that's another whole different issue.
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xoc
New Contributor
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Looks like the enhanced email version doesn't have the spam....yea. I'll use the enhanced as much as possible. That should take care of it. Thanks.
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Domino
Valued Contributor III
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Better yet, use Mozilla Thunderbird for your incoming/outgoing mail, and forget webmail. It's free, and better than webmail.
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Snoopy_Mutt
New Contributor
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I don't doubt you, Domino, but then I'd have to let about 60 other people know my new address and lose track of all the saved emails I have stored in the Cox-box. Maybe I'll give it a try anyway. Lots of folks have multiple addresses, and if I really like it, I can lure all my friends over there, too. Thanks for the tip!
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Domino
Valued Contributor III
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You don't change your email address. You can still use Webmail from time to time if you choose, so you lose no saved emails. It's just using a real email client instead of a web based mail system.
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Snoopy_Mutt
New Contributor
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Domino, does Thunderbird allow access from any computer anywhere, like Coxmail, Yahoo, Gmail, etc.? That's the only reason I've kept using Cox webmail, for access from anywhere.
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Domino
Valued Contributor III
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Thunderbird allows access from any computer that has Thunderbird on it. No browser required. If you're on the road and only have a computer with a browser but no Thunderbird, you would just use Webmail as you do now.
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Snoopy_Mutt
New Contributor
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Thanks, Domino. By George, I THINK I've got it!
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Animal
New Contributor
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I have complained in the recent past about the problem of this "pop-up" and received the same answer. This "pop-up" is a REAL PAIN!! A number of times I have gone to open an e-mail only to have the #:?# "pop-up" enter, causing me to click on the wrong item. Anyone who says there is nothing they can do just doesn't want to change it. I suggest two different solutions: 1. Get rid of it completely. 2. Make it initiate as the page does (making that space part of each page, so we don't have the "jump". Your programer designed the advertisement to "pop-up", change it!
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Domino
Valued Contributor III
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I'll repeat again that there is a painless solution to this problem: Simply use a (free) email client such as Thunderbird to retrieve your mail directly from Cox's mail server. Easy to set up, and no annoying "pop-ups."
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