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cshoe

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Address Book and Phone History

Does anyone know why the numbers I have in my Phones Address Book is not showing the name in my Phone History??? I have everyone that calls me listed in my adress book so I will know a new number as soon as I look at the history but they are not showing up.... They did at first but they dont anymore

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ColleenD

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cshoe, first i want to take a moment to extend my apologies at the delay in this reply. Is this call history name mismatch still going on? As I recall, a few months back there was a declared Phone Tools issue, but that has since been resolved. Please, if you are continuing to experience this problem, email me at coxhelp@cox.com and I will be happy to investigate further.

Please include a copy of this post, your name, the account holder's name and your service address in your message.

Thanks! -ColleenD

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