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psuchris

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Account Login Issues on Website

After I type in my username and password and click 'login' I just get a blank white screen.

This is happening on Chrome, IE for windows 8 and my phone which also uses chrome.  What is the problem?

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ChrisL

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This usually indicates there is a problem with your login or your login isn't associated with an active billing account.  Particularly if you have moved recently this problem is known to come up and can be fixed easily enough.  Email us at cox.help@cox.com and include your user ID as well as your billing account details and we can correct that for you.

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