AuroraB's profile

New Contributor

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ABC Freeform pixelating Contour Cox

Most of my television channels work well, but ABC's Freeform pixelates every minute or so, often distorting the sound as well. I've reset my cable box, unplugged it, checked connections. I don't know what else to do. Watching Freeform is almost impossible. Help, please.

Former Moderator

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129 Messages

Hello AuroraB,

Did this issue just start today?

New Contributor

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2 Messages

No.  We switched from Directv to Cox the end of March.  The problem was there from the first time we watched Freeform about a month ago.

Former Moderator

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471 Messages

Hi AuroraB,

We'd like to take a look at this closer. by looking at your equipment.  Could you send us an email to cox.help@cox.com with your full name and street address?  Please include the link to this post.  Thanks.