ron1973's profile

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18 Messages

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8-5-12 The Worst It's Ever Been

Since about 11 AM today, the connection has been up and down like a yo-yo.  According to the Cox reps that I spoke too, they have been having "intermittent" problems since around 3 PM and again at 5 PM.  Hate to break it to them, it's been longer than that for me, but today was the absolute nadir.  As of 7:30 PM it is still up and down like a yo yo.

I wonder if their using subcontractors is really benefiting their bottom line like they originally thought when they decided to do this?  Anyway, while the internet is up I figure I'd post this.  The modem logs show a yo-yo effect all day long.  At least you can relax on a Sunday and know that you'll be on the phone with the Cox complaint blockers and not be able to use the internet you pay through the nose for.

By the way, in addition to the Better Business Bureau complaint, I filed a complaint with the FCC regarding the condition of their service and cable lines.  This has to stop, and until we all as a group start banging on their doors with virtual pitchforks in hand, they will continue to s uck up our money and ignore or dismiss us.

New Contributor

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4 Messages

I'm right there with you. Exact same problem. I'm so sick of it. We should get a refund for all the down time we get charged for.