jgrid's profile

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Tuesday, February 25th, 2014 4:50 PM

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(18 %) high packet loss identified by my xboxone console

every now and again I have dropping issues and latency issues while playing online multiplayer games on my xboxone.

My xbox troubleshooting software indicates an (18%) or high packet loss issue and states that the % is too high. how can I correct this issue?

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7.1K Messages

11 years ago

This unfortunately is actually a known  issue with the Xbox One connecting via a D3 modem.  Other devices in your home are likely not seeing this packet loss.  Last I heard all relevant details were sent to Microsoft as technical feedback however I'm not aware of any developments on the issue.  I believe some have suggested that you could experiment with QoS settings in your router to mitigate the issue until a fix is deployed.

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