Have Android Galaxy A13 but homelife app crashes when I try to access the camera mode...How do I fix this?

Question

I updated the software, uninstalled and reinstalled homelife app and rebooted system but homelife app still crashes if I try to watch live view on my phone

Becky · Answer

Hi Labgirll, welcome to Cox Forums! I'm glad you reached out to us. There is a known issue impacting live video in the Homelife App on Android phones. What version of Android and what version of the Homelife App are you using?  -Becky, Cox Support Forums Moderator

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Have Android Galaxy A13 but homelife app crashes when I try to access the camera mode...How do I fix this?

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