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James_C

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Cox forced 2fa and Apple Devices

Since Cox has forced the 2fa, this seems to have had a major impact on Apple devices.

1. Cant set Cox as the TV Provider

2. Cant log into HBO

HBO, Sign into your account, Sign in with a provider, chose cox, username and password result = Sign in Error, We are experiencing technical difficulties. Please Try again.

What is the fix.

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DustinP

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Hello James. When you sign into MyAccount to turn off 2-step Authentication are you able to confirm you can access after turning that off? Steps to turn off/on 2-step Authentication can be found here: www.cox.com/.../unenrolling-from-two-step-verification-online.html.

Dustin
Cox Support Forums Moderator

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