Visitor
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2 Messages
Cox App Technical Difficulties
Hi I have a iPhone 15 Pro with 30+gb of storage iOS 26.5. I have the most recent up to date Cox App(3.67.0) and everytime I log into the app I get the error that there is technical difficulties. I can open the app just fine but doing anything other than going to "Account" or "Support" tabs on the mobile app gives that error. This has been happening for over a month. I am not willing to reset my iPhone to fix this issue. I only have this issue on this app all my other apps work just fine.
Troubleshooting steps:
Logged in and out of App
Uninstalled and Reinstalled the app
restarted iPhone - swiping the button to turn off and then pressing the power button until apple logo appears
Reset password and username
turned off 2FA
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Allan
Moderator
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2.3K Messages
Hello. I can certainly understand your concern with app issues. I recommend reinstalling the app and see if that helps. If not, please email us with your full name, address, and a brief description of this concern to cox.help@cox.com
-Allan
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