Recently Cox forcibly upgraded me.

As the title says, I was recently "upgraded" by Cox.
What it turns out that actually entailed was consistent downtimes that I shouldn't be paying for.  

How hard could it possibly be to run an internet service that provides *** internet to the people that pay you literal hundreds of dollars a month? 

SRSLY... I pay you $100 a month to give me internet, just give me that. I dont care if anything else drops out. You have 1 job and you have managed to *** it up 4 times in less than 2 weeks of service...