Solved
Forum Discussion
Bruce
Honored Contributor III
You must connect a Contour box to the Internet? I understand it needs an Internet connection for the majority of programs on Netflix but if I don't subscribe to Netflix, I still have to connect it to my network?
RedRuby
6 years agoNew Contributor
Well the contour just crashed. It in a loop booting up. Looks like Google Fiber here i come. They just completed a installation a few months ago.
- GregP16 years agoModeratorHi Red Ruby,
I am sorry to hear that you are having trouble with the New Contour box. I would like to help. Please email us at cox.help@cox.com and include your full street address and a link to this forum post.
Greg P
Cox Social Media Support Specialist- RedRuby6 years agoNew Contributor
Ok im reboot back home. rebooted modem as it looked disconnected. ditto for contour. power levels -9,-10 so there out of spec, snr 32 ok. A little on the edge might be all the problems.
- Bruce6 years agoHonored Contributor III
Which power is -9, -10?
32 dB is almost out-of-spec.