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randylund's avatar
randylund
New Contributor
11 months ago
Solved

on contour under guide/tv listings why is there in soooo many channels it says LA/PEG in the description what does this mean never saw this before?

sooo many channels from today thru 2 weeks from now the guide/tv listings have LA/PEG in the description, never saw this before, what does it mean why no description, supposedly cox just updated/upgraded our area and now this ???? 

  • Becky's avatar
    Becky
    11 months ago
    Hi Everyone, we are investigating the issue with multiple Contour Guide channels displaying LA/PEG. The issue seems to be impacting every Cox market. I'm sorry for the confusion and inconvenience this has caused this morning! Our video teams are working to resolve this issue as quickly as possible. -Becky, Cox Support Forums Moderator

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  • DRVEGAS's avatar
    DRVEGAS
    Valued Contributor
    11 months ago

    Is anyone having any luck by unplugging and replugging the ac ?

    • Becky's avatar
      Becky
      Moderator
      11 months ago
      Hi Everyone, the issues with Contour TV XRE-03114 errors and LA/PEG showing in the Contour Guide have been resolved. At most, you may need to reset your cable box by unplugging the power for 30 seconds. If you continue to have any issues with your cable boxes, please start a new Forums thread or email my team at cox.help@cox.com. -Becky, Cox Support Forums Moderator
      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor
        11 months ago

        Hi Becky. Any word on what caused the problem? Did it have anything to do with Public, educational, and government access television(AKA PEG-TV)?