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SoCalCoxUser's avatar
SoCalCoxUser
New Contributor
4 months ago
Solved

Channel 806 Heroes & Icons audio not synced with video

For several weeks Channel 806 Heroes & Icons in South Orange County, California the audio not synced with video on my contour boxes with different TV monitors.  Audio is several seconds delayed befor...
  • CurtB's avatar
    4 months ago

    "Heroes & Icons" is a digital multicast television network broadcast as a supplementary service to other stations on their subchannels.  It was made possible by the conversion of analog to digital television which left room for additional services to be broadcast from additional transmitters.  The programming runs on a low budget using archived content.  The audio out-of-sync with video issue most likely originates from the transmission source.  That's why it only occurs on the one channel and on all your TVs.  You're probably receiving content as it was transmitted.  It's unlikely you'll correct the issue by resetting boxes or adjusting settings.  Cox might be able to contact the network and report the issue.  Contact cox.help@cox.com and include your full name, the service address and a link to this forum discussion.