Forum Discussion

cox_phone_updat's avatar
cox_phone_updat
New Contributor
7 years ago

Don't want phone upgrade!! Disabled with no power out 911 use??

TWO service apts. were cancelled by your company as I took 2 mornings to meet them only to not get ANY CALL 1st time (Noreaster -2" of snow all day-a joke) and another cancellation call @ 11:48 AM 3/...
ReneeG's avatar
ReneeG
Former Moderator
7 years ago
Hi cox phone update a scam,

I sincerely regret the experience and would like the opportunity to provide support. We're happy to reschedule the appointment for you. Please send my team an email to cox.help@cox.com with your full name and service address so that we can assist.