Forum Discussion
MaryF
Former Moderator
Hi rickey1,
We received an update. Your data usage meter was reviewed and it is showing usage as of 8/8/18. If you have any other questions or concerns, please let us know.
MaryF.
Cox Support Forums Moderator
tsw85
6 years agoNew Contributor
Similar to rrickey1 and jkjroni, my data meter is out-of-date. The attached image was taken just now, ~18:39 MST on Aug 17, 2018.
- Becky6 years agoModeratorHi Tsw85, I think I may have discovered (and resolved) the reason your Data Usage Meter stopped recording data. It will take 48 hours to determine if the Data Usage Meter reset successfully and begins recording daily usage again. I'll check back with you Thursday morning. If the meter isn't showing new usage by then, I'll submit an escalation ticket on your behalf. -Becky, Cox Support Forums Moderator
- Becky6 years agoModeratorHi Tsw85, it looks like your Data Usage Meter is correctly measuring usage now! -Becky, Cox Support Forums Moderator