Forum Discussion

rickey1253's avatar
rickey1253
New Contributor
6 years ago

What happened to the Data usage??

The service stopped measuring on 7/25.
Becky's avatar
Becky
Moderator
6 years ago
Hi Rrickey1, are you getting any errors when accessing your Data Usage Meter? -Becky, Cox Support Forums Moderator
  • rickey1253's avatar
    rickey1253
    New Contributor
    6 years ago

    No. It just shows last month and nothing since 7/26

    • ReneeG's avatar
      ReneeG
      Former Moderator
      6 years ago
      Rrickey1,

      Just to clarify, are you able to see under the Usage by Modem section? Does it show "Usage as of: 8/1/18"?

      Renee
      Cox Support Forums Moderator
      • rickey1253's avatar
        rickey1253
        New Contributor
        6 years ago

        shows "usage as of 8/1/18" but does not show USAGE.  Just a banner to upgrade to unlimited plan