Forum Discussion
CarolLM
Former Moderator
Hi, Cox is updating our network by removing outdated Circuit Switch technology that will cease to be manufactured in the future and is replacing it with up to date Packet Switch technology. Cox Digital Telephone customers can also visit www.cox.com/updatemyphone for more information. -Thanks, Carol
MacIsThe1
6 years agoNew Contributor III
Don't bother visiting the web page about "updatemyphone". When they get to your area to make the switch, you'll get aggressive and threatening e-mails and letters in the mail. I keep getting "Last Chance" communications saying that a Cox Rep must come into your home to complete "upgrade". They tell you that very soon you will not be able to send and receive telephone calls. Also the upgrade makes more chargeable options available to raise your already extremely high monthly bill even higher.
That's why the ignore the free WebMail problems.
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