Upgraded my internet without my consent
My internet was upgraded without my consent, after installing cable. Was told by representative I could keep my existing internet plan. It went from Security Essentials to Prefered internet. I dont n...
Forum Discussion
Security Essentials?
Are you now paying the same price as Essentials?
Cox asked a friend of mine to upgrade from 50 to 100 Mbps. He didn't want to upgrade but Cox was getting rid of the 50 plan. Cox got rid of the 50 plan, upgraded to 100 but are charging for 50.
Cox just thought they'd ask before getting rid of the lower plan.
they also got rid of 150 plan, but we still have it?
I can't find a list of Internet plans. I click on Plans...as to list plans...but Cox only has an ad to upgrade to Internet Ultimate. Jeesh.
Cox use to have a bunch of nickel-and-dime plans but they've disappeared. Cox assumes everyone streams. Cox will eventually just make everyone subscribe to Gigabroke.
Starter (5 × 1)
Starter (10 × 1)
Welfare (10 × 1)
Essential (15 × 2)
Essential (30 × 3)
Preferred (50 × 10)
Preferred (100 × 10)
Ultimate (300 × 30)
Gigablast (1000 × 35)
Gigablast (1000 × 1000)I never heard of 150.
- Hi Bruce. Check out www.cox.com/.../internet.html which shows the current plans that we now have. Thanks, Lisa - Cox Support Forums Moderator
I had navigated to that page, Plans, but it doesn't list Internet plans. It's not informative. It's trying to sell me stuff: Check Out Our Internet Offers...Upgrade Your Internet Plan...Internet Add-Ons...Upgrade To Panoramic...Gigablast Coming Soon...
I just want to see a list of plans.
