Terrible Webmail Performance
If Webmail is the only email platform that COX technically supports, why does this platform *** as bad as it does? I use the webmail via Chrome, Firefox, and IE and it performs the same on all of th...
Forum Discussion
Becky from Cox:
PLEASE stop sounding like such a basic idiot with the "Oh clear your cache and cookies" nonsense. You *** WELL know from your Atlanta offices down that the cox webmail is completely F-D UP and that these basic things will not correct the issues with it.
At the risk of betraying the confidence of one of your (very few) excellent Tier 2 agents, YOU KNOW BETTER AND SO DO I AND SO DOES ATLANTA AND SO DOES YOUR TIER 2.
So puhleeeeze stop sounding like some idiotic untrained basic person off the street that just got hired. My god, TELL THE TRUTH BECKY. All of you know that the new webmail has been NOTHING BUT A TRAIN WRECK since it was introduced, so how about you stop telling people to waste their valuable time doing *** that you KNOW won't work, and start submitting tickets up the line about the many many complaints you are seeing on the forum about it. That would be what anyone in tech support with a brain does. 5 to 10 reports about the exact some problems means it should be ESCALATED, it does not mean telling your customers to do things you 100% KNOW will do nothing.
MY....GOD!!!
