Forum Discussion
becky Just answer me this... on the same exact equipment, when hot spotting through my phone (Verizon LTE) how does this problem, we're all experiencing, suddenly disappear completely? The literal moment I plug your service offering back into the equation the problem immediately presents itself all over again? Like how does COX reconcile this, especially when other ISP's show no signs of this issue?
Listen, I'm a manager in IT who deals with infrastructure and development problems all day long, so I get it, but this, to me, would be an explicit indication that something was wrong with a section of the "plumbing". It's incredibly depressing to read these forums only to have you and your support staff comment generically on packet loss, when the problem, in reality - like for real people paying for your services, persists and leaves people without any recourse but to jump ship to another ISP...which btw I would do instantly at this point if there were comparable speeds offered by Century Link, but I'm sure you already know/count on this.
All everyone is looking for is a REAL solution, to a REAL problem. I (we) will not stop bringing this up in every forum, ever social media outlet, every nook and cranny of the internet I can find until this has been resolved.
Please address my question above. Thanks.
Same boat. *** ISP's get together to make sure other's aren't in the same neighborhoods. I don't even have another option in my neighborhood. I pay for Gigablast Cox and my friends are ~1 mile away on Spectrum and get 0 loss on the same games as me. I'm going to jump ship the minute another ISP provides Gigabit speeds.