Nightly internet outage
Internet disconnects every night from about 9pm to 10am anyone else had this issue?
Very large bruh moment here
Forum Discussion
ScrimmyBingus:
We have been experiencing our internet dropping for weeks now. First it would drop everyday around 2:30pm-3:00pm. More recently it has started dropping every night between 11:00pm-11:30pm. Due to COVID we are working from home, so having to stop, reboot and get situated again, every day, is truly annoying. For us, the problem seemed to start after they did work on our street. They said we'd be down that day for no more that four hours, but it ended up that we dropped off and on all throughout the entire day and it's continued everyday since. I dislike Cox to the point where we dropped all services except the internet. We are at the tier just below Gigablast. Also, can someone explain how our plan says we get up to 1.2 TB of data available but send notices saying we're nearing our limit every month now?
Hi, Em_kay_b,
I am sorry to hear about the issues you have been experiencing with the internet services. Our Forums members will not be able to address these issues for you. Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Please include a link to your original message here on the Forums.
Thank you,
Mike J.
Cox Support Forums Moderator
I am sorry to hear about the issues you have been experiencing with the internet services. Our Forums members will not be able to address these issues for you. Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Please include a link to your original message here on the Forums.
Thank you,
Mike J.
Cox Support Forums Moderator
